Privacy Statement

With this privacy statement we give insight in the personal data that we collect from you and for what purposes we use it. We process all personal data as prescribed by the requirements of the General Data Protection Regulation (GDPR). Het Winkeel only stores personal data that is personally provided by the person concerned. This privacy statement becomes effective when you visit our website or use our services.

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Cookies
We use cookies for the optimal functioning of our website and also for analytical purposes. If  you want more information about the use of cookies, click on the cookie statement.

Google Analytics
Het Winkel uses Google Analytics to gain insight into the use of the website by visitors. With this data we optimize our website. With the help of Google Analytics Cookies, pseudo anonymous personal data of visitors are stored in Google Analytics. Pseudo anonymous data can not be traced back to a specific person. This data includes:

  • Location
  • Operating system
  • Browser
  • Type of device (tablet, mobile or desktop)
  • Pages viewed
  • How the visitor has entered the website
  • The duration of the visit on the website
  • IP address

For example, an IP address is not visible and can not be traced back to a specific person. Both Het Winkel and involved employees of contracted service providers can access these personal data. In the Google's privacy statement you can find information about the security of your personal data. Het Winkel has a data processing contract with Google Analytics to ensure the same level of security and confidentiality of your data.

Yandex
Het Winkel uses Yandex Metrica to gain insight into the use of the website and for user optimization. Yandex places cookies on our website. These cookies collect pseudo-anonymous personal data from visitors and make recordings of visits. This data is stored in Yandex for up to 2 weeks. Our employees or an involved service provider can view and use this personal information. In the privacy policy of Yandex you can find information about the security of your personal data.

Microsoft Clarity
Het Winkel uses Microsoft Clarity to gain insight into the use of the website and to optimise it for use. Clarity is used to store pseudo-anonymous personal data of visitors in Microsoft Clarity. Pseudo-anonymous data is the record of visits. Clarity records interactions such as mouse movements, clicks, scrolls, etc. that a user performs on your website. The data is stored for a maximum of one year. Involved employees of a contracted service provider can access this personal data. Information about the security of your personal data can be found in Microsoft's privacy policy.

Newsletter
You can subscribe to our newsletter, in which we inform you about news concerning our services. You can subscribe to the newsletter via our website using your e-mail address, first name and last name. Your personal details will only be included in the list of recipients if you have given your express consent by clicking on a link in the e-mail that you receive immediately when you subscribe to the newsletter. Both Het Winkel and the employees of the service providers involved can access this personal data. You will receive a newsletter a maximum of 6 times per year. You can unsubscribe from the newsletter at any time. This can be done via the link in the newsletter itself. We use an external programme to send the newsletter and share your personal data for this purpose. You can of course view the privacy policy of Mailchimp.

Booking
When you want to book an accommodation at Het Winkel, we need the following personal data from you:

  • Title
  • Initial
  • Prefix
  • Last name
  • Date of birth
  • Zip code
  • Address
  • House number
  • City
  • Country
  • Telephone number
  • Email address
  • Remark

Details of other guest(s)

  • Initial
  • Last name
  • Date of birth

We need this information to execute your order. Sometimes it may be necessary to provide your details to a third party. The booking moduleis built in a secure environment with an SSL-layer. The online payment takes place in the online environment of your bank. An information exchange takes place here. When the booking has been processed, your personal data will be deleted for all parties within 5 years.

Contact form
If you want to contact us, you can fill in a contact form on the website. The personal data entered in the contact form are processed encrypted. When you have a fill in contact form, we need the following personal information from you:
Name

  • Sex
  • Address
  • Postal code
  • Town/City
  • Telephone
  • E-mail
  • comments

In this way we can maintain contact with you. We share the personal data with our engaged service providers so they can carry out their work correctly and efficiently for us. We have a processing contract with the engaged service providers to ensure the level of security and confidentiality of your personal data. When a contact enquiry has been completed, the accompanying personal data will be removed from all parties within 5 years.

Create my account
You can create an account on the Het Winkel website.The personal data entered in the create my account form are processed encrypted. When you have a fill in create my account form, we need the following personal information from you:

  • E-mail address

We do not have you password. The 'my account' section is meant to book products and services such as breakfast, bicycles or a sauna visit. Here you can also manage your personal details and bookings, manage payments and view previous reservations.We share the personal data with our engaged service providers so they can carry out their work correctly and efficiently for us. We have a processing contract with the engaged service providers to ensure the level of security and confidentiality of your personal data. When my account is inactive for 5 years, the accompanying personal data will be removed from all parties within 1 year.

Data from children under 16 years
Our website and / or service does not intend to collect personal data about visitors who are younger than 16 years old, unless they have permission of parents or guardian.We can not check if a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent the collection of personal data about children without parental consent. If you are convinced that we have collected personal data about a minor without permission, please contact us via the contact details at the bottom of this privacy statement. We will delete this information. 

View, amend or delete data
You have the right to see, correct or remove your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by Het Winke. Also you have the right to data portability. This means that you can request us to send the personal data that we have about you, to you or another organization mentioned by you. If you want to send a written request for: 

  • inspection
  • correction
  • deletion
  • data transfer 
  • to withdraw your consent 
  • to make objection to the processing of your personal data

Send your request to the address mentioned in the contact information at the bottom of this privacy statement. We will respond to your request as soon as possible, but in any case within four weeks. We request that you enclose a copy of your identity card with this request. Please note that you must mark your Citizen service number, also on the copy of your personal ID. You must also include in the accompanying message that the copy is provided for the above request. Only in this way can we ensure that only you have access to your personal data. 

Het Winkel has no influence on the use of data by Social Media. Data from Google Analytics and Yandex do not allow us to obtain traceable personal data, nor can we change this data for you. We would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. 

How we protect your personal data 
Het Winkel takes the protection of your personal data seriously and takes appropriate measures to prevent abuse of data, loss of data, unauthorized access, unwanted disclosure and unauthorized modification. For example, Het Winkel:

  • uses encryption by a SSL layer
  • ensures that only appointed persons have access to the data
  • access to the data is protected 
  • safety measures are regularly checked 

If you feel that your personal data is not secure or that there are indications of abuse, please contact us via the contact details at the bottom of this privacy statement. 

Questions and / or remarks 
Do you have any questions or remarks about this privacy statement? You can contact us via the contact details at the bottom of this privacy statement. 

Contact details 
Recreatiepark Het Winkel
De Slingeweg 20
7115 AG Winterswijk

T: 0031 (0)543 513025
E: info@hetwinkel.nl

+31 (0)543 - 513025
De Slingeweg 20, Winterswijk
8,1